Since installing SP1 on Vista Ultimate my machine experiences an event unexpected shutdown nearly every day. I have a Dell Optiplex GX It was fine and stable pre-SP1 for several months. I have tried reinstalling the video driver to no effect. I have disabled all power down, low power, sleep, etc. No effect. Its especially irritating because I have a wide screen monitor and the reboot, of course, cannot detect it when the kvm is switched to another machine so it keeps screwing up my desktop and changing screen resolution.
The Intel graphics driver wont let me select "exotic" screen resolutions so I am forced to reboot again, with the kvm switched to the vista machine to restore my desktop and screen resolution. Any suggestions to fix this, or gather more info to help identify the problem would be useful. I did check out intels site and they have a slightly newer driver but it wont install on this machine. Dell has nothing useful since they don't support Vista on this hardware. I have a similar issue.
I have now had 3 unexpected shutdowns event , all while the machine was unattended. I have a Dell running Vista Home Premium. If you have any concerns, please let us know. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Please provide a copy of your System Information file. Select File, Export and give the file a name noting where it is located.
Please upload to your Sky Drive, share with everyone and post a link here. Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your Sky Drive and post a link here. Do the same for the Applications log. For help with Sky Drive see paragraph 9. Paragraph 2. The Event Viewer logs have insufficient reports to get a very good picture. Have you cleared the logs?
Please run the Windows 7 Memory Diagnostic Tool. Type chkdsk and press the ENTER key and a report, detailing amongst other things a summary of how the disk space is utilised, is provided. If you want a report on a partition or drive other than C you need to go to that partition. Copying reports from a command prompt can be tricky.
Right click and select Mark. This enables you to highlight selected text and click to copy. You then go to an open Word, Notepad or similar file, right click and paste. If this section does not appear, contact Microsoft Customer Service and Support to obtain the feature.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific feature. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:. If you do not see your language, it is because the feature is not available for that language.
The English version of this hotfix has the file attributes or later file attributes that are listed in the following table. When you view the file information, it is converted to local time. Date Time Version Size File name Aug 5. Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to use the Remote Shutdown tool Shutdown. Need more help? Expand your skills. Get new features first. Was this information helpful?
0コメント